We're pleased to offer free shipping on all orders within the continental United States. All orders will be shipped within 1-3 business days from the date of purchase for regular For products with diamonds, the time to dispatch can be extended to 2 weeks due to the long queue in production. You will be notified immediately.
Our diamond products are made in New York. For diamond rings, we reserve time to prepare the shipment.
Each client needs a different ring size. Due to this personalization, we reserve 1 week for shipping.
Other products, such as earrings, and chains, are sent within the standard shipping preparation time.
Deliveries are made by recognized forwarding companies:
Once your order has been shipped, you will receive a confirmation email with your tracking information. Shipping times may vary depending on your location, but most orders will arrive within 1-5 business days.
If you require expedited shipping, please contact us at [insert email address or phone number] and we will do our best to accommodate your request. Please note that expedited shipping may incur additional fees.
We take great care to ensure that your order arrives in perfect condition. If you receive a damaged or defective product, please contact us within 7 days of receiving your order; we will be happy to assist you.
Thank you for choosing Diamond Origin for your diamond jewelry needs. If you have any questions about our shipping and delivery policy, please don't hesitate to contact us.